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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A context menu will open. It offers in-depth info about all the actions that you can carry out on that particular page. Each popup appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge collection of how-to videos clarifying how to work with our hosting Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you are looking for, take a peek at our extensive Frequently Asked Questions database, which covers questions asked by real persons and provides real solutions. We periodically update our FAQ database with new questions & answers so as to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of tech support engineers available 24-7-365 and eager to assist you with any question. Each support ticket you submit will be replied to within 1 hour (the average response time is just 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 258360

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com